The Spirituality of Google's 'Undo Send' Button

Have you ever said or done something that the moment you let it out you wished you could take it back?  A lot of us live with a lot of regret along this line ... because you simply can't take back things you've said or done that might have been hurtful or disrespectful to others.  And our human tendency is to react quickly when our egos are threatened. So many of us do it regularly, in fact, that Google has added a feature to Gmail called "Undo Send."  Once you hit "Send" Gmail holds the email for five seconds, during which time you can stop the email from going out.

Wouldn't it be great if in the rest of our lives we had the option to simply hit an "Undo Send" button?  Unfortunately, once we've spoken the word or committed the act, it can't be retrieved.  Our words or actions hang out there creating consequences that can't be erased or undone.

But perhaps there's another 5 Second option that might prevent the words or behaviors in the first place.  The key, in real time, is to avoid the unproductive "Send" in the first place.  What would happen if we tried using the 5 second option before we hit Send?

Effective and healthy spirituality is about paying more attention to the way we are present in the world, learning how to live with greater awareness and compassion.  Which makes this 5 Second Option a potentially deeply spiritual practice.

Here's how it works.  Peter Bregman, the CEO of Bregman Partners, Inc., a global management consulting firm, spoke to a friend of his (Joshua Gordon, a Neuroscientist and Assistant Professor at Columbia University) about this issue of why it's so natural for us to react negatively to a person or circumstance that threatens our egos.  And is there anything we can do about it?

Dr Gordon pointed out :  "There are direct pathways from sensory stimuli into the amygdala.  The amygdala is the emotional response center of the brain," he explained. "When something unsettling happens in the outside world, it immediately evokes an emotion.  But pure raw unadulterated emotion is not the source of your best decisions. So, how do you get beyond the emotion to rational thought?  It turns out while there's a war going on between you and someone else, there's another war going on, in your brain, between you and yourself. And that quiet little battle is your prefrontal cortex trying to subdue your amygdala.  Think of the amygdala as the little red person in your head with the pitchfork saying 'I say we clobber the guy!' and think of the prefrontal cortex as the little person dressed in white saying 'Uhm, maybe it's not such a great idea to yell back. I mean, he is your client after all.'   The key is cognitive control of the amygdyla by the prefrontal cortex."

So Bregman asked him how we could help our prefrontal cortex win the war. Dr. Gordon paused for a minute and then answered, "If you take a breath and delay your action, you give the prefrontal cortex time to control the emotional response.  Slowing down your breath has a direct calming affect on your brain."

Which begs the very practical question, how long do we have to stall?  How much time does our prefrontal cortex need to overcome our amygdala?

Dr. Gordon's response:  "Not long. A second or two."

Sounds like Google is onto something with its 5 second "Undo Send" option.  Apparently there's significant biological / physiological / psychological (and dare I add, spiritual) reality to actually being able to overcome our immediate urge to react negatively and aggressively toward someone or something that is threatening our ego and beginning to make us want to attack back.  Imagine in the moment choosing to press "pause," taking a few deep breaths for 5 seconds, and allowing the immediate emotion to drain away even just a bit, so that you can then at least begin the process of trying to respond positively and with no regret later.

Peter Bregman applied the strategy to his recent situation:  "When Bob yelled at me in the hall, I took a deep breath and gave my prefrontal cortex a little time to win. I knew there was a misunderstanding and I also knew my relationship with Bob was important. So instead of yelling back, I walked over to him. It only took a few seconds. But that gave us both enough time to become reasonable. Pause. Breathe. Then act."

I don't know about you, but for me this 5 Second Option isn't as easy as it sounds!  I find it extremely difficult in practice when I'm facing some deep emotional feelings being stirred up and my buttons are being pushed left and right.  Maybe that's why the great spiritual traditions of the world have developed rituals and disciplines they call spiritual practices.  These disciplines and behaviors that are designed to produce greater peace and calm and centeredness in the midst of life's turmoil take intense practice.  Change doesn't happen over night.  Transformation comes as the result of determined discipline to engage in new thinking and new behaviors.

Which also (and most importantly) means you and I need to be patient with ourselves and with others.  We need to hold ourselves, including all of our mixed up and all-over-the-board reactions to life, gently.  We must give ourselves compassion, too - to honor ourselves as we are with the goodness we have in us that we ultimately want to express and let out more often than we do.  Maybe this self-gentleness and self-kindness would empower us to more readily hit the Undo Send button.

What would it look like in your life for you to use the 5 Second Undo Send button?  How much practice do you need to make this strategy more of a natural response, your more automatic default mode?  Pause. Breathe. Act.  I'm going to keep practicing this one.  I need it.  And living with regret isn't worth it.

[If you liked this post, feel free to share it with others - click on the share button to the right.  If you would like to receive each new blog post as an automatic email, please subscribe at the right.]

Developing A Faith That Works, 2: What Is Fidelity?

[Please SHARE this blog with people who might be interested!  Hit the button on the right to subscribe or to share the post] The word "faith," especially to Westernized Christians, has come to be seen as a primarily notional experience - having to do with what you think about God.  It tends to mean holding a certain set of "beliefs," believing a set of statements to be true, whether cast as biblical teachings or doctrines or dogma.  Your faith is judged by how much you believe and how accurate your beliefs are.  If you possess this "right" kind of faith, you're called a "believer."

As a result, this concept of faith as primarily an intellectual exercise has turned faith almost exclusively into a matter of the head, too often with disastrous results by heartless, nonloving "believers."

But significantly, that was not the central meaning and usage of the word "faith" in the history of human religion (including early Christianity).  As Karen Armstrong, in her powerful book The Case For God, states, "Religion was not primarily something that people thought but something they did ... Religion [from its very inception in human history] was always a practical discipline that teaches us to discover new capacities of mind and heart."

It was a way of being and living, not simply a way of thinking.  The stories and sacred scriptures of every religion emphasized the journey of heart and spirit in learning the sacred art of self-forgetfulness and compassion.  As a result, religions developed powerful rituals and practices that, if followed and wholeheartedly engaged in, would enable adherents to step "outside" their egos and experience the Sacred and Divine, empowering them to live more compassionately and unselfishly toward others.

For example, as Armstrong points out, the early Chinese Daoists (over 300 years before Jesus and the early Christian followers) saw religion as a "knack" primarily acquired by constant practice.  They, like the earlier Buddha and even Confucius, refused to spend lots of time speculating about the many metaphysical conundrums concerning the divine (as Buddha once said to a follower who constantly pestered with those kind of questions:  "You are like a man who has been shot with a poisoned arrow and refuses medical treatment until you have discovered the name of your assailant and what village he came from.  You would die before you got this perfectly useless information!").

Zhuangzi (c. 370-311 BCE), one of the most important figures in the spiritual history of China, explained that it was no good trying to analyze religious teachings logically.  He then cited the carpenter Bian:  "When I work on a wheel, if I hit too softly, pleasant as this is, it doesn't make for a good wheel.  If I hit it furiously, I get tired and the thing doesn't work!  So not too soft, not too vigorous.  I grasp it in my hand and hold it in my heart.  I cannot express this by word of mouth, I just know it."

Like the Chinese hunchback who trapped cicadas in the forest with a sticky pole and never missed a single one.  He had so perfected his powers of concentration that he lost himself in the task, and his hands seemed to move by themselves.  He had no idea how he did it exactly, but he knew only that he had acquired the knack after months of practice.  This "self-forgetfulness," Zhuangzi explained, was a "stepping outside" the prism of ego and experience of the sacred.  (from Armstrong, The Case For God, pp. xii-xiii, 23.)

No wonder Jesus, centuries later, reiterated this paradigm of spirituality and religious experience when he called his followers to "take up your cross and follow me."  He's not simply talking about believing in your head the right doctrines and the core truths.  He's talking about a "way" of living.  Referring to his own experience as the example for his followers, he said, "I tell you the truth, unless a kernel of wheat falls to the ground and dies, it remains only a single seed. But if it dies, it produces many seeds. The man who loves his life will lose it, while the man who is willing to give up his life in this world will keep it forever." John 12:24-25

Genuine faith is not just about your head, it's about your heart, it's about your journey, it's about life transformation that comes from self-forgetfulness and an experience with God the Sacred and the Divine.

SO IN THIS SERIES, we're taking a look at the four words that are translated as "faith."  We're unpacking each word and exploring what it means and what the differing nuances suggest about developing a faith that works in real life, a faith that transforms life, a faith that defines ourselves and produces a rich and deeper experience of both God and Life.  It's a return to the core of what religion was always meant to facilitate but has too often lost along the way:  a transformation of the heart.  In my last blog, we explored the 1^st word for faith, “fiducia,” from which we get our English word "fiduciary" (a person in whom we place our trust to protect our finances and estate).  So “trust," is the central definition, which in the realm of faith then conveys a profound kind of relaxed, solid, worry-free confidence in God as a power that can be trusted and relied upon to have our best interests in mind.

Today's word for faith is "fidelitas," which is the Latin word for "fidelity."  It literally means loyalty, faithfulness – originally referring to a vassal's loyalty to his Lord; a steadfast and devoted attachment that is not easily turned aside; constancy, steadfastness.  Faith as fidelity means loyalty, allegiance, the commitment of the self at its deepest level, the commitment of the “heart” to the experience of God not simply to statements about God.  A radical centering in God from your heart and soul not just your mind.  So what does that look like in real life terms?

There are two metaphors that the sacred scriptures use in describing our faith relationship with God that I'll unpack in my next blog post.  These metaphors describe what "fidelity" is NOT and so help to increase our understanding of what genuine faith as fidelity and loyalty is.  Stay tuned!